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Unlocking the Mysteries of Innkeeping

2017 Innkeepers & Aspiring Innkeepers Educational Conference

The 2017 conference theme was "Unlocking the Mysteries of Innkeeping Success." Over 100 innkeepers attended the conference who heard from industry leaders and learned the latest trends impacting the B&B industry. The Tradeshow Marketplace offered a variety of services and products. The highlight of the conference was our keynote speakers and the murder mystery dinner where innkeepers tested their sleuthing skills to solve the "Speakeasy Scandal."

 

2017 Keynote Speakers

John Kennedy

For nearly two decades, John Kennedy has inspired well over 250,000 audience members throughout North America, Europe, Australia and the Caribbean. John’s success was galvanized in the hospitality & tourism industry as a restaurant & hotel executive with a strong sense of teamwork, sales and leadership. He learned from the best and now speaks to many who want to be their best. John’s topics include: “Creating World-Class Teams,” “Total Leadership Development” (from his book Management That Cooks!), “Non-Stop Customer Awareness” (from his book Fantastic Customer Service…Inside and Out!), and “Building The Optimal Workplace Culture” — a highly sought after consulting program. John’s success list includes: American Bus Association, The Baltimore Ravens, Marriott Hotels, Orvis, U.S. Air Force, Bermuda Gas, Elizabeth Arden, Taco Bell, Canada Bread — along with over one hundred local, state and federal government agencies and associations. 
 
John’s greatest offering to his clients is his total immersion into their culture, issues and interests. You will not want to miss this presentation.

 

Matt Lee MacLaren, Esq.

Mr. MacLaren is Senior Vice President of Member Relations for the American Hotel & Lodging Association.  He oversees membership, business development, partner state association relations, and research.  Across the country, there is a growing concern that some short-term rental companies, such as Airbnb, HomeAway and Flipkey, are enabling the proliferation of “illegal hotels,” where commercial operators list multiple units in the same building and rent them out nightly, just like a hotel, while flouting basic safety and security standards or adhering to commonsense regulations or tax obligations.  In this session AHLA will cover recent studies on these “illegal hotels” and the work being done to stop them.